FAQ

Frequently Asked Questions

Q. What is the concert schedule for the 2010-2011 Season?

A.

The Truth In Jazz Orchestra - Big Band
Thursday, September 9, 2010 – 7:30 p.m

Verdehr Trio
Friday, October 1, 2010 – 7:30 p.m.

Indianpolis Opera Ensemble
Monday, March 28, 2011 – 7:30 p.m.

Wind Soloists of New York
Thursday, April 21, 2011 – 7:30 p.m.

Dmitri Berlinsky
Sunday, May 8, 2011 – 3:00 p.m.

Q. Where are Muskegon Community Concerts performances held?

A. All performances are held at the Frauenthal Center for the Performing Arts, Muskegon, MI 49440 (corner of 3rd and Western).

Q. What are 2009-2010 Season Membership Ticket Prices?

A. Our Membership Campaign runs from March 21 until June 1, 2010. Membership prices are time-sensitive.

Adult - 3/21-5/10 - $$60; 5/11 and after - $75
Student/Child - $15 throughout campaign

2 Adults & Child(ren) - 3/21-5/10 - $135; 5/11 and after - $165

Donor Levels:
Patron - $50-$99
Benefactor - $100-$149
Angel - $150-$499
Archangel - $500+
Concert Underwriter - $2,500

*Special Promotion: $15 Off Adult Ticket Prices for all orders from March 21 through May 10

Extra Special Promotion: For each new subscription and each renewed subscription purchased by April 26, 2010, a voucher for one Canadian Tenors concert (May 9, 2010

Q. How do I purchase a season membership or get an order form?

A.
• Preferred Method: In the spring, bring your check or credit card to one of the remaining concerts this season and purchase your membership at our campaign table in the newer Frauenthal lobby facing Western Ave.

• On the Home Page of the website (www.muskegonconcerts.org), click on Document Library, then find Ticket Order form, click on it and print a copy

• Mail an order form with a check or credit card number to our office (address listed above),

• Call our office and place your order over the phone using Visa, Mastercard or Discover.

• Visit our website at www.muskegonconcerts.org to print an order form that can be mailed to our office with your check or credit card number.

• Stop by our office to pick up a form or place an order in
person.

• After June 1, 2010, season ticket prices increase to box office prices. Ticket requests may be mailed to our office 587 W. Western Ave.

• After June 1, season memberships and individual (single) concert tickets may be purchased at the Frauenthal Box Office at 427 W. Western, Muskegon, MI 49440, phone 727-8001. The Box Office is open 11:00 AM – 6:00 PM, Mon. through Fri., and also two hours prior to every show until ½ hour after the show begins. Individual Adult Ticket Prices will be announced at a later date.

Q. Will I receive a receipt for my purchase of a season membership?

A. We will not be mailing you a receipt. Your canceled check or credit card statement will be your receipt for your membership. If you made an additional donation, you will be sent a letter at the end of December for your tax-deductible contribution.

Q. When will I receive my tickets for this season?

A. Your season tickets will be mailed to you in late August/early September. (The first concert is Thursday., September 9, 2010.)

Q. Are my tickets for assigned seats?

A. All seats are general seating, however, members who give an additional donation of $50 or more may sit in sections reserved for patrons. When giving an additional donation, all tickets on an order will be patron tickets. You may make a tax-deductible contribution as a Patron (Giving categories: $50-$99; $100-$149; $150-$499; $500+; Concert Underwriter $2500).

Q. What do I do if I lose my tickets or forget them on the day of the performance?

A. Your order is on file with the Frauenthal Box Office. They will replace your ticket(s) as a courtesy to you however, there will be a $.50 fee for each replaced ticket.

Q. Where is the office for the Muskegon Community Concerts Association located?

A. The Muskegon Community Concert office is a shared office space with Muskegon Summer Celebration at 587 W. Western, Muskegon, MI 49440.

Q. What if I have more questions?

A. Call us at 722-6520 or visit our website at www.muskegonconcerts.org.